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Product / Service Designer

LAHORE, Punjab Full Time Computer Engineering/Science Deadline: 12 Nov 2026
Verification Status: Official Information Verified Last Verification Date: 05 November 2026
2 Position(s)
As per Rules
Masters/Bachelors (Hons) (16 years), Years of Education, Computer Engineering/Science, Product Design
At least 4 years in product, service or UX design with a portfolio of shipped digital products; public service design experience preferred.Skills & Competencies:• User-centered and service-design methods• Figma or equivalent design and prototyping tools• Design systems and accessibility (including Urdu localization)• Rapid prototyping and usability testing• Close collaboration with engineering and product teamsKey Performance Indicators (KPIs):• Adoption and task-completion rates of the AI servi

Job Description & Overview

Qualification:Bachelor's or Master's degree (16 years of education) in Design, Human-Computer Interaction, Computer Science or a related field from an HEC-recognized university. Preference would be givento foreign qualified candidates with proven track record.Experience:At least 4 years in product, service or UX design with a portfolio of shipped digital products; public service design experience preferred.Skills & Competencies:• User-centered and service-design methods• Figma or equivalent design and prototyping tools• Design systems and accessibility (including Urdu localization)• Rapid prototyping and usability testing• Close collaboration with engineering and product teamsKey Performance Indicators (KPIs):• Adoption and task-completion rates of the AI services designed.• Usability issues identified and resolved before production gates.

Eligibility Criteria & Requirements

Key Responsibilities / ToRs:• Design end-to-end service journeys, interfaces and interaction flows for AI use-cases across the six pillars, from prototype to production.• Translate user-research findings into wireframes, prototypes and production-ready designs in collaboration with engineers and product managers.• Establish and maintain a common design system, including Urdu and accessible-de-sign standards, reused across the Common AI Products line.• Run usability testing on pilots and iterate designs on field evidence before scale-up decisions at the evaluation gates.• Support departments in redesigning the surrounding service process, not only the digital interface, so deployments deliver measurable service improvement.

How to Apply

Apply online through Punjab Jobs Portal. Domicile is required for this position.

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Frequently Asked Questions (FAQs)

How to apply for Product / Service Designer at Artificial Intelligence Delivery Unit?

Applicants must follow the official guidelines outlined above. If an online application link is provided, click "Apply Online Now" to visit the official career portal. Otherwise, submit hard copies of your CV, degrees, CNIC, and photos to the specified postal address.

What is the application deadline for this position?

The last date to submit your application for this position is 12 November 2026. Applications submitted after the deadline will not be accepted.

What qualifications are required for this role?

Candidates applying for Product / Service Designer should hold a minimum qualification of Masters/Bachelors (Hons) (16 years), Years of Education, Computer Engineering/Science, Product Design with At least 4 years in product, service or UX design with a portfolio of shipped digital products; public service design experience preferred.Skills & Competencies:• User-centered and service-design methods• Figma or equivalent design and prototyping tools• Design systems and accessibility (including Urdu localization)• Rapid prototyping and usability testing• Close collaboration with engineering and product teamsKey Performance Indicators (KPIs):• Adoption and task-completion rates of the AI servi experience as specified by Artificial Intelligence Delivery Unit.

Where is this job located?

This job position is located in LAHORE, Punjab, Pakistan.

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